Video Duodenoscope


We are aware of the most recent communication made by the FDA on August 29, 2019. As always, patient safety remains our top priority.

We are collaborating with the FDA and are supportive of their recommendation of a gradual transition to duodenoscopes with disposable components.

In the interim, our current duodenoscopes can be used safely. Olympus duodenoscopes continue to be FDA-cleared devices and are an important and effective option.

Olympus recognizes the importance of proper reprocessing. In that regard we have developed and will continue to pursue a wide array of tools to achieve these goals. These include robust educational programs, training videos and onsite support and service, which are detailed and/or linked below.

Additional customer communications can be found here.


Technical Assistance Center (TAC)
1-800-848-9024, option 1

You can contact our Technical Assistance Center (TAC) at 1-800-848-9024, option 1. The TAC department can assist in answering questions on TJF-Q180V cleaning and reprocessing and obtaining additional copies of the TJF-Q180V Reprocessing Manual and supplemental educational materials.

Endoscopy Support Specialists (ESS)
Request a site visit by calling our TAC department at 1-800-848-9024, option 1

Olympus also has dedicated field personnel, called Endoscopy Support Specialists, who visit customer sites to access and observe customer reprocessing methods and to provide reprocessing training and education. If you would like an ESS to visit your facility to review and train on TJF-Q180V cleaning and reprocessing instructions, please request a site visit by calling our TAC department at 1-800-848-9024, option 1.

OlympusConnect.com is our customer portal that houses the full library of training support, including: Reprocessing Videos, Visual Reprocessing Guides, Instruction Manuals, Reprocessing Manuals, In-service Guides, and more. Registration is free and sites may have multiple log-ins.


We provide various training materials for cleaning and reprocessing the TJF-Q180V, including:

  • Reprocessing Videos
  • Visual Reprocessing Guide
  • Instruction Manuals
  • Reprocessing Manuals
  • In-service Guides
  • Customer Letters
  • Interactive Material Compatibility Guide
  • Olympus University Courses